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Hot Issues Certification and Licensure Reflective Practice Experiential Narrative Due Readings:  Model Standards for Mediation Certification Programs http://www.imis100us2.com/acr/ACR/Resources/Model_… dards.aspx?hkey=315fc2bd-2cac-422b-82bf-b3160b6a1b08  Bowling Daniel and David A. Hoffman (2003). “Bringing Peace into the Room, the Personal Qualities of the Mediator and Their Impact on the Mediation.” In Bowling Daniel and David A. Hoffman, eds. Bringing Peace into the Room, How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. San Francisco, CA: Jossey-Bass, Chapter 1, pp.13-47 9  Lang, Michael D. and Taylor, Alison (2000). The Making of a Mediator, Developing Artistry in Practice. San Francisco, CA: Jossey-Bass Publishers, chapters 1, 5, and 8; pp. 3-22, 93-118, 191- 213Hot Issues Certification and Licensure Reflective Practice Experiential Narrative Due Readings:  Model Standards for Mediation Certification Programs http://www.imis100us2.com/acr/ACR/Resources/Model_… dards.aspx?hkey=315fc2bd-2cac-422b-82bf-b3160b6a1b08  Bowling Daniel and David A. Hoffman (2003). “Bringing Peace into the Room, the Personal Qualities of the Mediator and Their Impact on the Mediation.” In Bowling Daniel and David A. Hoffman, eds. Bringing Peace into the Room, How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. San Francisco, CA: Jossey-Bass, Chapter 1, pp.13-47 9  Lang, Michael D. and Taylor, Alison (2000). The Making of a Mediator, Developing Artistry in Practice. San Francisco, CA: Jossey-Bass Publishers, chapters 1, 5, and 8; pp. 3-22, 93-118, 191- 213

Hot Issues Certification and Licensure Reflective Practice Experiential Narrative Due Readings:  Model Standards for Mediation Certification Programs http://www.imis100us2.com/acr/ACR/Resources/Model_… dards.aspx?hkey=315fc2bd-2cac-422b-82bf-b3160b6a1b08  Bowling Daniel and David A. Hoffman (2003). “Bringing Peace into the Room, the Personal Qualities of the Mediator and Their Impact on the Mediation.” In Bowling Daniel and David A. Hoffman, eds. Bringing Peace into the Room, How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. San Francisco, CA: Jossey-Bass, Chapter 1, pp.13-47 9  Lang, Michael D. and Taylor, Alison (2000). The Making of a Mediator, Developing Artistry in Practice. San Francisco, CA: Jossey-Bass Publishers, chapters 1, 5, and 8; pp. 3-22, 93-118, 191- 213